FAQs

Is Nautical By Nature a secure site? Providing our customers with a safe and secure shopping experience is critical for us. Your credit card transactions are encrypted and our servers are secure to protect you and your information. We will never sell or provide your information to an outside party. Please refer to our Privacy Policy for additional information.

 

Customs, Import Fees, and Duties. Customers in Canada may be responsible for duties or fees by your local border services for received goods purchased online outside of your country. In our experience, these fees rarely surpass 10-20% of your order value but we recommend checking with your local customs in your country first if you are worried about these charges. No refunds of customs fees will be provided. 

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